b'3.0 SERVICE PROVIDER INDICATORS3.1 SERVICE PROVIDERS OVERVIEWThe OES program collects end-of-life electronics throughIn order to transport materials between OES collection a network of approved collection sites and generatorspoints through consolidation to Processors, OES utilizes registered by RQO-approved Primary Processors whoa network of transporters, re-packers and consolidation contract with OES Processors. All Processors have beencompanies contracted on a Request For Quotation (RFQ) successfully audited against the Recycler Qualificationbasis. Under the Processor Incentive Program (PIP), Program (RQP). The current network of Service Providersqualified generators supply used electronics to Processors delivered sufficient capacity to effectively process all thefor end-of-life management. OES pays an incentive to the collected tonnes. Processor for documented eligible program material they have received for processing.TA B L E 3 .0 - T Y P E O F S E RV I C E P R OV I D E RType of Service Provider Total OES Approved SitesOES Collectors 902Transportation Companies 46OES Primary Processors 10OES Reuse Refurbishers 23Consolidation Companies 7Supplies, Special Services37and Re-packers3.2 SERVICE PROVIDER COMPLIANCE OVERVIEWOES ensures that our Service Providers comply withCompliance is a strict requirement for all Service Providers program requirements. Both our Service Providers andwho must meet OES requirements and standards. our stakeholders have a mutual interest in reinforcingAll compliance risk management efforts are posted on our program standards and protecting program integritywebsite and presented in Table 4 on the following page, through compliance. OES Service Providers enter intowhich capture annual activities.contracts with OES and are accountable to meet and fulfill regulated program requirements. Sanctions include repayment of incentives or recovery of fees paid, through to suspension and termination from the program.OES has entered into a range of agreements and contracts with various Service Providers.13'