b"1.0 OVERVIEWOntarians and Canadians have shown a heightened concern and consciousness for the natural environment and an interest in initiatives that minimize the environmental impact. Since the programs inception, OES has worked diligently in educating the consumer public about the importance of safe and secure recycling of end-of-life electronics and resource recovery. OES actively works to spread the message about the importance of electronics recycling. Increasing program awareness and accessibility has always been a priority as the program educates residents about the ease and value of properly handling their end-of-life electronics. OES continued to leverage the EPRA/Recycle My Electronics education and awareness materials to successfully increase awareness yet again in 2019 in the OES program. The awareness campaigns and program accessibility continued to translate into the effective return of electronics for safe recycling.OES has worked hard to responsibly manage the end-of-life electronics recycling program across the province while supporting preparations for a smooth wind up of Ontario Electronic Stewardship operations at the end of 2020. I would like to acknowledge the hard work of OES, the Stewards, the Service Providers and the continued participation of the public. Together, everyone made 2019 another successful year. Kyle Hulme OES Wind Up Program ManagerIncreasing Collection & Accessibility:Increasing Efficiencies: Accessibility remained a key priority in 2019.In 2019, OES was able to further reduce program costs OES continues to ensure that people in Ontario canthrough increased efficiencies. OES continued to operate safely and securely recycle their end-of-life electronics,a stable and financially healthy program, with 84% of through its growing network of 902 drop-off locations,total program costs going directly towards material including community collection events and return- management and collection; and a total cost of $1,018 per to-retail locations. In fact, 99.5% of the population intonne. Ontario are within 25 km of a drop-off location. Updating Regulations: In 2019, 48,124 metric tonnes of end-of-life electronicsThe recycling sector in Ontario continues to undergo were collected in Ontario through OES. Approximatelysignificant regulatory changes. 940 metric tonnes were collected this year through community events across Ontario. Since the programsIn 2016, the Ontario legislature passed the Resource inception in 2009 to the end of 2019, 603,454 tonnesRecovery and Circular Economy Act, 2016 (RRCEA) which of end-of-life electronics have been safely and securelycreates a new legislative framework for managing waste processed and diverted.in Ontario. Current waste diversion programs and related Industry Funding Organizations (IFOs), such as OES, were Ongoing Commitment todirected to wind up.Recycling Awareness: OES' communications and outreach strategyOES Program Wind Up:continues to focus on communicating the importanceAs per the direction of the Ministry of Environment and of electronic recycling and the ease of doing so. OurClimate Change, OES will cease operation as of December messaging around recovery and reuse continues to31, 2020. The OES Wind Up Plan was approved by the be shared directly with the public through integratedResource Productivity and Recovery Authority (RPRA) on campaigns and community collection events. August 16, 2019. Until the program ceases operations on December 31, 2020, OES will remain dedicated to running Raising Awareness:an effective, efficient and convenient electronics recycling Year over year, OES conducts a Steward Survey to betterprogram.understand how the program can further support their collection efforts. OES also conducts an annual program awareness survey, which demonstrated a 1% growth in program awareness between 2018 and 2019. Program awareness in 2019 reached 70%.5"