2016 marked the eighth year of operations for the WEEE Program in Ontario. Ontario Electronic Stewardship (OES) continues to deliver a safe, secure and financially stable recycling program that is convenient for all of Ontario’s residents. Since the program began, OES has safely and securely collected, recycled and diverted 454,907 metric tonnes of end-of-life electronics on behalf of industry stewards. As the Chair of the OES Board, I am proud to be a part of this successful Ontario program. Accessibility and convenience remain the core pillars of an effective electronics recycling program and it’s a significant accomplishment that over 99.7% of all Ontario residents are within 25 km of a collection depot. I would like to take this opportunity to thank my fellow board members, our staff, our stewards and all of our other stakeholders for their continued support and for playing such a vital role in helping make 2016 such a success for OES and electronics recycling in the Ontario. I’d like to thank the residents and businesses of Ontario who continue to recycle their end-of-life electronics through the OES program. Lloyd Bryant Chair of the Board, Ontario Electronic Stewardship MESSAGE FROM THE CHAIR OF THE BOARD MESSAGE FROM THE EXECUTIVE DIRECTOR 2016 was a strong year with an increase in public awareness of recycling electronics and a decrease in costs; great results for which I thank our talented team and engaged public. Looking at the volume, OES recycled 60,139 tonnes of end-of-life electronics (EOLE) in Ontario. We fulfilled this safe, secure recycling on behalf of 917 stewards and the people of Ontario who have answered the planet’s call for help in diverting e-waste from landfill. The communications platform continued to build awareness and support in communities throughout Ontario through events and educational classroom visits. Collection and Accessibility: Since the program began, we have diverted 454,907 metric tonnes of end-of-life electronics (EOLE) from landfill to help the environment. Tonnage comes from extensive coverage provided by 877 collection sites and 381 community collection events. In fact, 99.7% of Ontarians live within approximately 25 km of a collection depot. Education and Awareness: OES focused its communications on the valuable materials inside end-of-life electronics and the importance of resource recovery. This message was taken directly to 270 classrooms throughout the province resulting in thousands of student interactions reinforced with interactive games. Special marquee events were held for Earth Week and Waste Reduction Week to further spread the resource recovery message. Education and Awareness: Awareness increased by 3% over 2015 to 65%. OES invested much of 2016 meeting with and listening to program Stakeholders and Service Providers and engaging in Processor consultations. OES also conducted 44 Generator interviews in order to better understand ways the program can further support their collection efforts. Efficient Operations: As a result of program efficiencies and effectiveness, OES was able to reduce program costs. In 2016 OES continued to operate a financially healthy and stable program, with 90% of total program costs going directly towards material management/collection and a total cost per tonne of $1010. New Oversight Body Proclaimed: As communicated by the Ministry of the Environment and Climate Change (MOECC): "On November 30, 2016, the Resource Productivity and Recovery Authority (RPRA) was proclaimed as part of the new Waste-Free Ontario Act, 2016 that received Royal Assent in June, 2016. This means that RPRA, a new oversight, compliance, and enforcement organization, is now in operation." This is an anticipated step within the overall plan that began with Bill 151 passing in 2016. OES will continue operations under the Waste Diversion Transition Act until further specifics unfold. Light-weighting: The evolution of the television is an example of light- weighting in action, as we’ve moved from the CRT console to the thinner and lighter LED and LCD type screens. The challenge surrounding light-weighting is in determining effective performance measurements when it comes to end-of-life collection as overall tonnage decreases. From a sustainability standpoint, less tonnage is positive news and must be considered as we look to the future and setting performance benchmarks and metrics. Staying on Focus: As our awareness campaign messaging states: The future is in our hands. We won’t let it go to waste! OES remains dedicated to running an electronics recycling program that is effective, efficient and convenient and we look forward to continued success in the year ahead. Lynda Kitamura Executive Director, Ontario Electronic Stewardship 3 4