1.0 OVERVIEW Increasing Collection and Accessibility: Since the program began, we have diverted 507,619 metric tonnes of end-of-life electronics (EOLE) from landfill to help the environment. Tonnage comes from extensive coverage provided by 902 collection sites and 377 community collection events. In fact, 99.7% of Ontarians live within approximately 25 km of a drop-off location. Focus on Recycling Education: This year OES focused much of its communications on the reusable resources inside of our end-of-life electronics and the importance of recovering and putting them back into the manufacturing stream. This message was taken directly to the public through print and radio campaigns as well as new educational videos featuring science educator Alan Nursall. Special Marquee Collection Events were held for Earth Week and Waste Reduction Week to further spread the message of resource recovery. Raising Awareness: Awareness increased by 1% over 2016 to 66%. OES conducted Steward Surveys to better understand ways the program can further support their collection efforts. Efficient Operations: In 2017, OES was able to reduce program costs through program efficiencies and effectiveness. OES continued to operate a financially healthy and stable program, with 87% of total program costs going directly towards material management/ collection and a total cost per tonne of $1,077. Trend of Light-weighting: The challenge surrounding light-weighting continues to be prominent in determining effective performance measurements. The evolution of the television is an example of light-weighting in action — as we’ve moved from the CRT console to the thinner and lighter LED and LCD type screens. In terms of a sustainability model, less tonnage is positive news but must be taken into account as we look to the future and in setting performance benchmarks and metrics. Regulatory Update: Recycling changes continue to unfold in Ontario. Beginning in early 2016 with the passage of Bill 151 and the move forward with the Strategy for a Circular Economy, 2017 was a year of further activity towards the Resource Recovery Circular Economy Act. OES will continue to fulfill the very important electronics recycling program under the Waste Diversion Transition Act until OES operations cease on June 30th, 2020. Until then, OES remains dedicated to running an effective, efficient and convenient electronics recycling program. “ A milestone was reached in 2017! Since the OES program began, we have now recycled over 500,000 metric tonnes of end-of-life electronics, saving our land and ensuring the materials can be recycled and reused. This is something all Ontarians can celebrate. In itself, 2017 was another strong year for the OES program; increased public awareness of recycling through effective awareness initatives coupled with decreased costs — great results for which I thank our talented team and engaged public. We are pleased to have delivered safe, secure recycling on behalf of over 900 Stewards and the people of Ontario.” 5 Lynda Kitamura Executive Director, Ontario Electronic Stewardship